Privacy Policy
At Easy Return, we take your privacy very seriously. Our relationship with you is very important to us. We want you to feel safe and confident when using our services and while sharing your personal and tax details with us.
Scope
This policy applies to the Easy Return website and services that show or link to this page.
Information We Collect
When you buy a product or service from Easy Return, we ask for some basic details like your name, address, and phone number. This helps us confirm your payment and create or manage your Easy Return account.
When you register, we ask you to create a user ID and password. We also collect your email ID so we can send you order updates, confirmations, and important notices.
To file your tax return or give tax advice, we collect information about your income, deductions, credits, dependents, and other details. This is called tax return information.
When you visit our website, we may collect information like which pages you view, links you click, or actions you take. We also receive basic browser details like IP address, browser type, and which site you visited before coming to us.
We may also collect photos or images as part of your documents or ID verification.
How We Use Your Information
We do not sell or rent your personal or tax details to anyone.
We do not share your details with anyone outside Easy Return for marketing.
We do not use your tax info inside Easy Return for any marketing purpose.
We use your information to:
Manage your account and process your orders
Help you use our website and services smoothly
File your tax return correctly
Communicate with you via phone, email, or WhatsApp
Offer support and updates on services
Charge you for the services you use
Give you a smooth and personalized experience
We may use general (non-personal) usage data to improve our products and services. This combined data cannot be used to identify you.
We keep a copy of your filed tax returns as per our records policy. This may be used to give you a copy when needed or for any future claims or support.
Sometimes, we use trusted service partners to help us serve you better. These companies can only use your information to help us – not for their own use.
We may share your information if required by law, for example, during a legal investigation, court case, or government request.
How We Keep Your Information Safe
We use trusted security systems to keep your personal and tax details safe. We follow strong security rules and train our team to protect your data.
When you share sensitive info like your tax or payment details, we make sure it’s encrypted (locked securely) while sending it to us.
Our system and website are regularly checked to ensure your data stays safe.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be shown on this page. If the changes are major, we will give a clear notice—sometimes through email or notifications on our website.
Contact Details for Privacy Queries
if you have any questions, concerns, or requests about this Privacy Policy or how we handle your personal information, feel free to contact us. We are here to help you.
Address: Easy Return, [2nd Floor, Near Clarion Inn Hotel, Main Sirhind Road, Patiala 147001]
Website: https://www.easyreturn.co.in
We will try our best to respond as soon as possible and solve your concern quickly.